Privacy Policy

At LionVPN, we stand behind our commitment to user privacy and security. Below is a snapshot of some of our important privacy practices, but please read the full Policy for more detail. If you have any question about anything in this Policy, please feel free to reach out to us at [email protected].

We collect data as bellows:

To ensure the quality of product - When there is a bug, we will use E-mail to contact you and collect information such as OS version, device type, hardware model, and IP address. Those are helpful to speed up solving problems and improve vpn connection performance.But we donnot store and log client IP address after your vpn connection is disconnected.
To improve customer service - When we have any problems in specific areas, we will use E-mail to communicate with you and get feedbacks. We may collect the vpn state of usage (time connection's statistics) to improve our services and product.
To confirm your VIP identification - When you become a VIP user of the Service, your payment Information, E-mail address will be collected to set a separate VIP account and verify VIP identification.

Anonymity

We do not collect any information transmitted through our network. We do not collect any data of the websites or applications you visit. We do not collect any data stored on or transmitted from your device, including any data that applications on your device may transmit through our network.
Our product will never store, log, or share your true IP address, and we always delete your true IP address after your VPN session is closed.
We never associate your email, true IP address, username, or unique mobile ID with your browsing information or online activities when you are using LionVPN.
Creating an account is always optional – we never require you to register or otherwise provide us any personal information to download or use our products.
We never share your information with unaffiliated third parties other than service providers that we use for internal technology and business operations (such as website hosting, payment processing, data analysis, information technology, customer service, and email delivery).
The ads you may see on the free, advertising-supported version of LionVPN are generic – never based on your personal information. While we always anonymize your true IP address while using the Services, remember that no VPN provider can control what other apps collect from your device or what cookies other websites or third parties place in your browser.

Security

We encrypt all of the traffic between your device and our servers using TLS 1.2 with perfect forward secrecy (ECDHE), 128-bit AES data encryption, and HMAC message authentication.
Your web traffic on unsecured networks such as public Wi-Fi at cafés, airports, etc. is always securely encrypted by LionVPN.